The Problem
Last-mile delivery is affected by traffic, demand spikes, and partner availability. Swiggy needed real-time visibility and predictive insights to improve on-time deliveries.

Real-time analytics and intelligence platform for Swiggy to monitor deliveries, predict ETAs, and optimize operations across cities.
Last-mile delivery is affected by traffic, demand spikes, and partner availability. Swiggy needed real-time visibility and predictive insights to improve on-time deliveries.
An end-to-end analytics platform with real-time dashboards, ETA prediction, demand heatmaps, and delay analysis to help operations teams make faster decisions.
Real-time streaming + ML-powered ETA prediction + geospatial intelligence in a single platform for proactive operational optimization.
Kafka + PySpark Streaming process millions of events per day with low latency and high reliability.
Gradient Boosted Trees model using traffic, distance, weather and historical patterns for accurate ETA prediction.
Heatmaps and zone analytics help identify high-demand areas and optimize partner allocation in real time.